Returns & Exchanges

Due to the intimate nature of our beauty and wellness products, we accept returns on unopened and unused items within 30 days of purchase. We prioritize your health and safety, ensuring every product you receive meets our highest standards of hygiene and quality.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Secure Packaging

  Carefully place the unopened items in their original packaging to ensure they are protected during transit back to our facility.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team verifies the seal is intact, we will process your refund to the original payment method within 5-7 business days.